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Home
About Us
First Principles
Meet the Team
Blog
Services
FAQ
Moving Guide
Get A Quote
Boxes
Get Organized
Contact
Employment
Claims
Survey
MTB Post Move Survey
Step
1
of
5
20%
Name
*
First
Last
Email
*
How did you hear about us?
Yelp
Google
Angie's List
Facebook
LinkedIn
Twitter
Repeat Customer
Word of Mouth/Friend
123Junk.com
Building Contact
Other (Please describe below)
On which date did we move you?
*
MM slash DD slash YYYY
How many times have you moved in the last 3 years?
1
2
3
4
5
Have you ever used movers before?
Yes
No
Why did you choose MTB/Able for your move?
Past customer
Reputation
Price
What best describes your expectations of MTB/Able?
Very high expectations
Optimistic but skeptical
Low expectations
How well did we meet your expectations?
Greatly exceeded my expectations
Exceeded my expectations
Met my expectations
Below my expectations
Well below my expectations
Would you recommend MTB/Able to your friends?
Yes
Maybe
No
How was the estimate request process?
Quick and easy
A little time-consuming but not too bad
A little confusing
Too confusing and long
Did you have to wait long for an estimate?
Not at all - it was very fast
Quicker than I thought
About as long as I'd expect
Longer than I'd like
Far too long
How well did we respond to your questions?
Ok -- took a little long but at least you got back to me
I didn't have any questions -- I found everything I needed on the website!
Great -- got a hold of someone every time and they always knew the answer
Other (please specify in comments
Was the crew on time?
Yes
No
Did the crew give you a call with an ETA?
Yes
No
Do you feel the crew was careful with your belongings?
Yes
No
Most of the time
Some of the time
What did you think of the price?
A little cheap
I got what I paid for
A little expensive
Far too expensive
How would you describe your crew? (Choose all that apply)
Hard working
Friendly
All business
Happy go lucky
Easy-going
Miserable looking
Goofy
Lazy
Slow
Other (please specify below)
How would you describe your movers (please describe)?
Is there anything you'd like to add to this survey?
May we ask you a few demographic questions?
Sure!
No thank you
Your answers will help us to better understand, and therefore serve, our customers. If you'd rather not answer a few short questions, no worries! Thank you again for using MTB and Able Moving & Storage
Are you purchasing or renting the residence that we moved you into?
Purchasing
Renting
Temporarily staying here
Gender
Male
Female
Prefer not to say
Age
21-25
26-30
31-35
36-40
41-45
46-50
51-55
55+
When is your birthday?
MM slash DD slash YYYY
Marital Status
Single
Married or domestic partnership
Divorced
Education
High School
Some college
Associate's degree
Bachelor's degree
Master's degree
Doctorate
Level of annual income
Less than $25,000
$25,000 - $35,000
$35,000 - $45,000
$45,000 - $55,000
$55,000 - $65,000
$65,000 - $75,000
$75,000 - $85,000
$85,000 - $100,000
Greater than $100,000 per year
Occupation
Accounting/Finance
Advertising/Public Relations
Aerospace/Aviation
Arts/Entertainment/Publishing
Automotive
Banking/Mortgage
Business Development
Business Opportunity
Clerical/Administrative
Construction/Facilities
Consumer Goods
Customer Service
Education/Training
Energy/Utilities
Engineering
Government/Military
Green
Healthcare
Hospitality/Travel
Human Resources
Installation/Maintenance
Insurance
Internet
Job Search Aids
Law Enforcement/Security
Legal
Management/Executive
Manufacturing/Operations
Marketing
Non-Profit/Volunteer
Pharmaceutical/Biotech
Professional Services
QA/Quality Control
Real Estate
Restaurant/Food Service
Retail
Sales
Science/Research
Skilled Labor
Technology
Telecommunications
Transportation/Logistics
Other
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